Big problems don’t always require big solutions. Sometimes the best ideas are those that are the most subtle and nuanced. That’s exactly the approach that TryCycle Data Systems took when we accepted the challenge to tackle the huge problems associated with Mental Health and Substance Use disorders.

Deconstructing a traditionally reactive behavioural health system to reimagine and reconstruct a proactive solution, was TryCycle’s first test. Early analysis suggested that front line health professionals needed new ways to help improve their decision-making processes. The TryCycle team knew that data would be the catalyst.


Out of this inspired need for shaking things up, TryCycle Data Systems was born, a next-generation, cloud-based, data-driven, clinical decision support platform. From our perspective, a ‘Digital Compassionate Tether’ provides unprecedented real-time insights by connecting the patient to the clinician between in-person visits.

TryCycle has painstakingly worked to keep our technology platform simple, effective and accessible. Counterintuitively, much of our early success can be credited to a very simple approach. In our world behavioural data empowers health professionals and clinicians, rather than putting all emphasis on patients alone. Our original hypothesis was that it’s absurd to ask a patient with a brain disease to accept all the responsibility for their personal health care. And from here, TryCycle as both a technology and a coordinated care model began to take shape.


The TryCycle team imagined, what would happen when the ownership of care shifted from the patient to the clinician, and the early results have been nothing short of amazing. For the first time in the life of many patients, they are receiving calls from their healthcare providers based on their individual state of risk. The simple and elegant act of trying to catch a patient before a relapse has had a profound and life-changing impact for many people using the TryCycle platform.

Access to our platform was an early concern for us, so we looked at the most egalitarian ways of ensuring that everyone could access TryCycle. We resisted the idea of tying our system to anything that wasn’t consumer-grade electronics. From the patient’s perspective, all that’s required is a smartphone, access to the internet and fifteen minutes for onboarding with their clinician. For health professionals, all they require is a smart device, smartphone/tablet or laptop/desktop, and access to the internet. It’s that simple. No proprietary wearable, no expensive gadgets, and no complicated registration process. In our world, disruption is a result of our work, not the goal.


In the spaces between scheduled visits and in-person appointments, TryCycle increases communication and improves engagement. Patient insights, trends, or patterns can be transformed into actionable responses by health providers. TryCycle extends treatment and can strengthen the patient-clinician relationship. This on-demand access to stratified patient data allows clinicians to action targeted resources, and deliver the right interventions, to the right patients, at the right time.

The innovation behind TryCycle is at work in hospitals, clinics, and treatment centers across Canada and the United States. Together, we are stimulating human connectivity, supporting treatment goals during and after clinical hours and helping reduce the loneliness experienced commonly by patients. These simple gestures in healthcare, such as asking more questions, are forging a much-needed connection with patients, and TryCycle is bridging this gap.